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Excellent Help for Non-customer!!! |
December 5, 2013 |
Reviewer:
Catriona & Nick Martyn from Ontario, Canada
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Hi Woody
I'm the lady who just phoned you from Ontario, Canada, in the middle of having our Esse Ironheart installed, and you spoke to one of the installers, Dylan, as well.
We bought the Ironheart from a very good local fireplace shop, Embers in Perth, couple of years ago, and have been waiting for our kitchen renovations to be ready for its installation.
Although the North American dealer is in British Columbia, he's a bit hard to get a hold of, and doesn't often return calls too promptly, unfortunately.
We had read a lot online about the Esse, and everything I read leads back to you as the acknowledged North American expert on all things Esse Ironheart!
I just wanted to say how much we really appreciate your generosity in supporting Esse would-be owners, with your excellent videos on Youtube, and your helpful advice I'm reading online at Hearth.com and so on, and Dylan wanted to say thanks, too, for your guidance.
Many, many thanks, from a snowy corner of Ontario,
Catriona & Nick Martyn
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