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Obadiah's Customer Agreement Order Form
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Agreement
By checking the box below I certify that I have read and agree to Obadiah's Terms and Conditions. I understand that I am entering into a legally binding contract with Obadiah's. I will fully inspect any freight that I receive and note any damage on the Bill Of Lading before the driver leaves. If the product has minor damage that is repairable, I will note it on the Bill Of Lading and accept the product. Obadiah's will then make a claim on my behalf and send me the parts to repair the product. I can either choose to have someone repair the product for me, or repair the product myself. If the product is damaged beyond repair I will refuse it. By failing to note the damage on the Bill Of Lading I will be responsible for making my own claim with the freight company and cannot hold Obadiah's liable. If I decide I would like to cancel the order prior to the product shipping, I understand that I will be charged a 4% cancellation fee. Some Items are Special Order and can not be canceled or returned. If I decide I would like to return the product I may do so. The product must be in a new and undamaged condition. I will be charged a 20% restocking fee and will also be responsible for the freight to send the product back to Obadiah's. I will not be refunded any of my original shipping charges. All installation and operation must follow Federal, Provincial, State and local codes. Installation should be done by qualified personnel and conform to national and local building, electrical and heating codes. Neither the Manufacturer nor the Seller is liable for damages to people or property for misuse, improper installation of equipment or for knowing local installation codes. The purchaser of the products on this invoice or the homeowner assumes all responsibility for this. Our shipping is arranged via curbside residential delivery with lift-gate service. Residential Delivery (curbside) via freight truck with a lift gate (residential delivery is not guaranteed; it is subject to location and at the driver/freight company's discretion). Additional freight shipping charges for Residential and Business Deliveries could include but are not limited to the following: a retention fee (usually over 15 minutes, subject to carrier rules), a redelivery fee if the appointment was missed, appointments are Monday through Friday generally from 8:00 AM to 5:00 PM, storage fees if not delivered or picked up within 48 hours of it arriving at the destination terminal, inside delivery (moving shipment anywhere away from the curb, even if it is just inside a garage door), limited access (gates or other issues that would limit a curbside delivery), delivery address changes made after shipment has already left the warehouse, small truck upcharge is still curbside and at the discretion of the driver. If you have access issues that require a smaller size delivery vehicle, there may be a shipping upcharge to locate a smaller truck for you. For example, is your driveway gravel or paved; level or steep; narrow or wide; straight or winding; short or long, etc? Please advise us if you have access restrictions that may require a certain small size delivery vehicle. Your credit card will remain on file until the freight company has delivered the item and we receive the final freight bill. By signing this form and submitting it to Obadiah's, I agree to the above Terms and Conditions.
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